GDPR Compliance
General Data Protection Regulation Information
Our Commitment to GDPR
While veiled-trees is based in Australia, we recognize the importance of the General Data Protection Regulation (GDPR) and are committed to protecting the privacy rights of individuals in the European Economic Area (EEA).
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: You have given clear consent for us to process your personal data for specific purposes
- Contract: Processing is necessary for a contract we have with you
- Legal obligation: Processing is necessary to comply with the law
- Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party
Your GDPR Rights
If you are a resident of the EEA, you have the following rights:
Right to Access
You have the right to request copies of your personal data. We may charge a small fee for this service.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing
You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Exercising Your Rights
If you wish to exercise any of these rights, please contact us at:
Email: [email protected]
Address: Level 14, 127 Creek Street, Brisbane QLD 4000, Australia
We will respond to your request within one month. If your request is particularly complex or you have made multiple requests, we may extend this period by two further months, but we will let you know if this is the case.
Data Protection Officer
We have appointed a Data Protection Officer who is responsible for overseeing questions in relation to this notice. If you have any questions about how we handle your personal data, please contact our DPO at [email protected].
Data Transfers
Your information may be transferred to and maintained on servers located outside of the EEA. When we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
Automated Decision-Making
We do not use automated decision-making or profiling in ways that produce legal effects or similarly significant effects on you.
Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with a supervisory authority in the EEA. In Australia, you may also contact the Office of the Australian Information Commissioner.
Updates to This Notice
We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
For any GDPR-related questions or concerns, please contact us at:
Email: [email protected]
Address: Level 14, 127 Creek Street, Brisbane QLD 4000, Australia